Private Banking in Belgium

Staying competitive through remote assistance and advisory

Our client is a renowned private bank in Belgium. As a market challenger, they have invested in digital and remote capabilities to allow their advisors to serve clients while maintaining a very low number of physical locations.

Implemented within the existing contact center solution, Unblu allows advisors to offer an in-person experience through digital channels.

What you will learn

• Discover how many advisors have been equipped with Unblu
• Understand in which situations Unblu makes a difference
• Read direct feedback from 2 client advisors