Case Study

Ensuring a smooth digital migration

Crédit Agricole next bank (Suisse) identified and anticipated potential areas of friction in their customer journey when planning to migrate to a new e-banking environment. By partnering with Unblu, they managed to maintain a smooth experience throughout their client onboarding process and boosted their call center efficiency.

What you will learn

  • Learn from Crédit Agricole next bank project and challenge
  • Discover how they leverage Unblu embedded Co-Browsing
  • Get an outlook into Crédit Agricole next bank’s digital strategy
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