About Kore.ai

Kore.ai helps financial institutions to streamline their banking operations with virtual assistants:

• IVAs can act as a personal banker by helping customers transfer funds, add beneficiaries and perform other common tasks
• The same VA can then act as a wealth advisor by helping customers understand their spending habits and by providing one-on-one, personalized guidance and advice
• The same VA can even perform the role of a call center agent by helping answer customer inquiries and by helping banks sell everything from credit cards to insurance policies

Integration

To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot.

Find the documentation here.