Customer Collaboration
Wealth Advisory
Branch Networks
October 8, 2024
Everything you need to know about hybrid branches
The banking industry is embracing hybrid branch banking to connect with customers on an emotional level. Here’s what you need to know.
May 16, 2024
PostFinance: The road to conversational maturity with a long-term Unblu customer
Our partnership with PostFinance has been growing since 2016. Discover our story so far.
April 11, 2024
Stop using email with your clients
There are many vulnerabilities associated with email channels. Protect your clients with secure messaging apps.
June 21, 2022
Swiss Post takes a leap forward by enabling clients to receive support via WhatsApp
Swiss Post has been working with Unblu to deploy a new means of client engagement and support. Find out what this means for you.
February 28, 2022
What can banking and insurance learn from omnichannel strategies from the online retail industry?
Overlooking a “bad” step within a client journey can easily negate the efforts and investments made on more profitable ones.
October 21, 2021
6 key features of future-ready private banking digital platforms
Digital innovation has rewritten the rules of client engagement. Here’s what digital private banking platforms can do to stay ahead of the curve.
The 3 essential decisions you must make to launch a successful chat program
