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Bank branches, an archaic phenomenon
There was a time when all transactions required that the customer visit the bank. But today’s customer is more interested in services on the go.
Customer Experience
,
Digital Transformation
,
customer-experience
digital-transformation
Primary research shows: Co-Browsing delivers strong ROI
A leading European Bank has reported that the cost of an inbound customer call was cut by 25% thanks to Unblu Co-Browsing.
Co-browsing
,
Customer Experience
,
co-browsing
customer-experience
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